payment
Each therapist rents space at the cart and takes their own payments. They all accept credit cards and if you decide to bring cash, please note that the therapists do not carry change. No checks please.
cancellation policy
We require 12 hours notice= No charge
Under 12 hours= Charged full scheduled fee
Same fees also apply to gift certificate holders.
cancelling appointments
with 12 hours notice: We prefer that you cancel online by way of your reminder emails or texts. This is a big help to our staff since the appointment is immediately deleted from our system and they have the best chance of being re-booked. If you can’t do it online, please email your therapist at (their first name)@tinymassage.com or our last preference is that you call the cart phone 503-607-4991 and leave a verbal message with your name and the date/time of your appointment. If you do not cancel online or give us a verbal/email message of cancellation, you will be charged the full scheduled fee. We value our therapists time and thank you for your understanding.
under 12 hours notice: Our online system does not allow cancellations under 12 hours notice. This means you will have to email a message to your therapist at (their first name)@tinymassage.com or our last preference is that you call the cart phone at 503-607-4991. If you leave a message on our cart phone, the therapist won’t get your message until they arrive for their shift.
late arrival
In respect for everyone’s schedule, late arrivals will still be charged the full rate with no extention of scheduled treatment. The therapists need time to sanitize their station and allow time for the next client to arrive and settle in.
to begin your session
- While most massages are done unclothed or with undergarments on, we are also able to do the entire massage with clothes on, similar to chair massage. If you would like to do the massage with clothes on, we recommend loose clothing. Please remove jewelry if possible.
- Once you are ready, please get under the sheets on the table and let your therapist know that you are ready. At any point during your session, let us know if anything is too hot or cold, the music is too loud or soft, the face cradle is too high or low, the pressure too firm or light. Sometimes the therapist will use the heated table or hot packs. If they are getting too hot, please let us know and we can turn them off.
- Creating a tranquil mental space during a massage involves a combination of mindfulness, breath awareness, and a willingness to let go of stressors temporarily. Everyone’s experience is unique, so it’s essential to find what works best for you. Take some deep breaths to exhale the tension. Deep, slow breaths can stimulate the parasympathetic nervous system, promoting relaxation and reducing tension. It is common to want to focus on your “should-do” list, but instead, you can encourage your brain to mentally scan your body to see where you are holding tension as you relax quietly into the music.
service requirements
At this time we are no longer able to preform Pregnancy Massage or massage for minors (under 18 years old).
noise
Located in the heart of Alberta, noise levels can be vibrant. We welcome you to embrace and enjoy this non-traditional experience.
health conditions
Getting a massage when you are sick is not only bad for you, but also for the therapist. When you are sick, your body needs to rest. Even though it might not seem like it, recieving bodywork is an active task. So, massage takes attention away from infection fighting. Some health conditions or recent surgeries will require a doctors note before we can give you a massage. Please check our health and safety page for detailed information www.tinymassagecart.com/healthandsafety/
insurance billing
We do not take insurance at this time.
booking two appointments at once
At this time, we are only taking one appointment at a time which means that side by side is not available. You are welcome to book back to back appointments by reserving them individually.
tipping
Gratuity is never expected but always appreciated by our therapists. Each therapist works for themselves even though the group shares the same website for online booking. To best match your style preference, please read the therapist bios.
do you have a membership program?
We are phasing out our membership program. After 2020, we had to switch some things around and phasing out the memberships was one of those things. Thank you for your understanding!
contact us
For general questions, we prefer email:
[email protected]
If you encounter any problems with your massage, simply email your name, date and time of your appointment to the building owner at [email protected] or call at (503) 929-3845.